Privacy Policy
Your privacy matters to Aloe Massage. Here’s how we protect your information.
FAQs
What data is collected?
We collect contact details, health history, and payment records for safe, tailored care.
How is my data used?
Your information helps customize treatments, manage bookings, and keep accurate tax records.
Who handles my payment information?
Payments are securely processed by Stripe; we never store full credit card details on our servers.
Can I access my data?
Yes, you can request access or corrections anytime under the New Zealand Privacy Act 2020.
Who do I contact for support?
Please reach out via our support email or phone number provided on this page.
Contact
Reach out via email or phone for support.
Effective Date: 23 July 2026
At Aloe Massage, located in Massey, Auckland, we are committed to protecting your privacy and ensuring that your personal and health information is handled securely and respectfully in accordance with the New Zealand Privacy Act 2020.
1. Information We Collect
To provide you with safe, professional, and personalised massage therapy services, we may collect the following personal information:
Contact Information: Name, email address, phone number, and residential address.
Health & Medical History: Information provided via intake forms, including existing injuries, medical conditions, allergies, and treatment preferences (strictly necessary for clinical safety).
Payment & Transaction Details: Payment history and records.
2. How We Collect Information
We collect information directly from you when you:
Book an appointment online via our integrated booking system.
Fill out a digital or physical client intake and health consent form.
Communicate with us via email, phone, or messaging platforms.
3. How We Use Your Information
Your information is strictly used for the following purposes:
Providing professional massage therapy tailored to your physical health needs.
Managing and confirming your appointments through Setmore.
Processing payments and generating tax invoices via Hnry and Stripe.
Complying with legal, tax, and accounting regulations in New Zealand.
4. Data Sharing and Third-Party Services
We do not sell, rent, or trade your personal information. We only share necessary data with trusted service providers to run our operations:
Setmore: Online appointment scheduling.
Stripe: Secure payment processing. (Note: Full credit card details are processed directly by Stripe and are never stored on our servers.)
Hnry: Sole trader accounting and tax compliance in New Zealand.
5. Data Security and Retention
We take all reasonable steps to protect your personal and health records from unauthorised access, loss, or misuse. Your records are stored securely in encrypted cloud formats. We retain your information only as long as necessary for clinical safety and New Zealand tax compliance.
6. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
Access any personal or health information we hold about you.
Request a correction to your information if it is inaccurate or out of date.
If you wish to access or update your information, please contact us:
Phone: 022 029 0219
Location: Massey, Auckland, New Zealand
Privacy Policy
Contact
aloe.massage.therapist@gmail.com
© 2026. All rights reserved.
Massey, Auckland
Monday to Friday: 6:00pm – 9:00pm
Saturday & Sunday: 9:00am – 9:00pm